Knowledgebase
Step-by-step guides for ordering, following delivery and handling billing — written for the questions that come up after you have already paid, not before.
Each guide covers one thing and says what to do when it does not go to plan. Start with your game if you are setting up a first order, or jump to Orders & delivery if something is already running and you want to know where it stands.
Looking for a one-line answer instead? The FAQ covers delivery times, payment methods and safety in a sentence each. Anything tied to a specific order is fastest through a support ticket — quote the order number and we can look it up straight away.
Paying by PayPal, crypto or wallet balance
Three ways to settle an invoice, and why wallet balance is the fastest of them.
Every order creates an invoice. You can settle it three ways, and the exact instructions for the method you chose are shown on the invoice itself.
Wallet balance
Prepaid balance held on your account. Paying with it is instant — no confirmation wait, so delivery starts sooner. Top up once from Dashboard → Wallet and later invoices are one click.
PayPal
Follow the instructions on the invoice, then the order starts once the payment is confirmed.
Crypto
Same flow as PayPal. Crypto is also the only method that earns a wallet top-up bonus, so if you expect to order more than once it is usually worth topping up rather than paying per order.
Where to find an unpaid invoice
Dashboard → Billing lists every invoice with its status. Open it to see the payment instructions again — you do not need to go back through the cart.